Pillar 01Knowledge
We turn dealership data and customer signals into useful intelligence.
Intelligence in motion
The intelligence behind automotive growth.
AI agents, automation, and intelligence systems built to turn every automotive customer interaction into measurable momentum.
System live
Coverage24/7 always-on
ChannelsVoice + text
LanguagesEN / ES native
Connects to the systems your store already runs on
Techwall
01 / The meaning of KEGA
Built for motion.
KEGA combines data, execution, growth, and autonomy to power the future of automotive business. It is not just AI. It is momentum.
Pillar 02Execution
We act with precision and speed across every customer channel.
Pillar 03Growth
We create measurable, scalable value for every automotive team.
Pillar 04Autonomy
We build intelligent systems that work continuously and improve.
02 / The workforceFour modules.
Four modules.
One connected store.
Each module handles a defined part of sales or service. Shared dealership knowledge and integrations support a consistent operating model. Begin with one module, then expand across workflows and locations.
A1 / Service
Service visits booked by AI.
The Scheduler checks live availability and writes the appointment into the connected scheduling system during the conversation.
01
Availability checked, appointment created
Completes routine bookings without waiting for staff to enter the appointment.
02
Appointment changes
Handles rescheduling and cancellation within the connected system's capabilities.
BooksReschedulesCancels
Coverage
24/7 online
Scheduler
Connected synced
Inbound call · 10:42 PMCustomer answered
DoneLive availabilityTimes matched
RunningScheduler updatedVisit booked
✓ SyncedA2 / Inbound
Every request, routed to the right workflow.
KEGA IVR answers and routes inbound calls around the clock, identifying caller intent and applying dealership routing rules across sales, service and departments.
01
Workflow routing
Directs requests to the configured team or workflow using the store's operating rules.
02
Human support
Transfers when needed and follows the agreed fallback when staff are unavailable.
Intent firstStore rulesWarm transfer
Answering
24/7 online
Routing
By intent active
Inbound call · 12:15 PMIntent identified
DoneRouting rulesService department
RunningHandoffTransferred with context
✓ ConnectedA3 / Sales
Sales inquiries with a clear next step.
KEGA captures the customer's interest and applies the dealership's qualification rules to prepare the opportunity for action.
01
Lead qualification
Collects the inquiry and relevant details through the agreed sales workflow.
02
Appointment next step
Progresses a supported appointment workflow or connects the inquiry with the sales team.
Lead captureQualificationNext step
Lead capture
24/7 online
Qualification
Store rules active
Inbound inquiry · 6:40 PMInterest captured
DoneQualification rulesOpportunity qualified
RunningSales teamNext step set
✓ RoutedA4 / Outbound
AI outreach for recalls and follow-up.
KEGA works approved recall and follow-up lists, handles campaign questions and progresses the next booking or action.
01
Campaign scope
Approved lists, purpose and dealership rules guide the outreach.
02
Booking and outcome
The workflow completes supported booking actions and records what happens next.
RecallsFollow-upCampaign visibility
Active recall campaignAirbag inflator
72%reached
Owners identified1,240
Conversations893
Repair visits416
OutboundAlways active
Consistent execution across every configured campaign: track owner reach, conversations and booked visits for each approved list.
Illustrative example · not real campaign data
A5 / Real calls
Explore our bots See KEGA in action
Recordings from live KEGA bots. Pick a bot type to hear the call and read the transcript.
Full transcript
EmmaThanks for calling Ford of Millrace Junction, this is Emma. Just so you know, the call is recorded. What can I do for you?
CallerWe are driving over from Atlanta. Where sadly are you?
EmmaWe are at two one five, Millpond Avenue, Millrace Junction, Colorado, eight zero six four two. Let me know if you need anything else!
CallerWait. Can you repeat that all? Let me write it down.
EmmaOf course. Here it is, step by step: Two one five. Millpond Avenue. Millrace Junction, Colorado. Eight zero six four two.
CallerHow do you spell that?
EmmaSure, here's how it's spelled: Millpond — M I L L P O N D. Millrace — M I L L R A C E. Junction — J U N C T I O N.
CallerOkay. Perfect.
EmmaGlad to help. Safe travels!
Sample callAddress lookup & spelled-out directionsFord of Millrace Junction · Emma
0:000:00
03 / Around the clock
A day with KEGA.
While your team works the drive, KEGA works the phones: before opening, through the rush, and long after the lights go out.
7:42AM · pre-open
Inbound · Scheduler
Missed call rescued before opening
A customer calls before your doors open. KEGA answers, hears "brake noise," and offers the first morning slot.
Booked · 9:30 AM same day12:15PM · lunch rush
Overflow · IVR
Three lines ring at once, all answered
Your advisors are with customers. KEGA picks up every overflow call simultaneously, so nobody hits voicemail or hold music.
2 visits booked · 1 warm transfer3:05PM · campaign
Outbound · Recall campaign
Recall outreach in motion
KEGA works the open airbag-inflator list: calling and texting affected owners, answering campaign questions in English and Spanish.
14 owners reached · 6 repairs booked11:08PM · after hours
After hours · Scheduler
Revenue captured while the store sleeps
A night-shift nurse texts about an oil change. KEGA replies instantly, checks tomorrow's availability, and locks in 10:15 AM.
Booked · appears in your scheduler by morningIllustrative scenarios · not real customer data
04 / The client portalEvery rooftop,
Every rooftop,
one dashboard.
KEGA.ai isn't just a phone agent — it's the portal your team logs into to see it working, control what it says, and prove the results.
B1 / Overview
Every rooftop, one screen.
See booking rate, answer health, and sentiment across your whole group — without opening a single store profile.
01
Group-wide KPIs
Booking rate, answer health, and sentiment, rolled up live across every rooftop you manage.
02
Dealer readiness at a glance
See which stores are live and which still need setup, without opening each profile.
Multi-rooftopLive KPIsOne login
B2 / Control
You control the bot, not a developer.
Ten structured sections — hours, staff, policies, service menu — edited by your team. No code, no black box.
01
10 knowledge-base sections
Departments, staff, phone setup, policies, service, transportation, upsell rules, and more — all in one place.
02
Nothing goes live unreviewed
Every change is tracked with an approval status before it ever reaches the agent.
10 sectionsNo codeFull audit trail
B3 / Proof
Every conversation, fully transcribed.
Full transcript, AI summary, and outcome for every call your agent takes — not just a call log.
01
Complete transcripts + audio
Every call recorded, transcribed turn by turn, and summarized automatically.
02
Sentiment & outcome tracking
Disposition and sentiment score on every call, ready for reporting.
Full transcriptAudio playbackSentiment score
Screens show illustrative data · not a real dealership
05 / Technology & integrations
Connected to the dealership stack.
KEGA's integration layer connects AI-powered customer interactions with approved dealership platforms, so workflows use live operational context and move requests forward.
Current integration ecosystem
TekionDealership operating environmentApproved customer, vehicle, sales, service and scheduling data and actions exposed by the platform.
XtimeService schedulingScheduling context and approved appointment actions.
PBSDealer management systemApproved dealership records, operational context and workflow actions.
TechwallApproved automotive integration endpointConfigured data exchange and workflow orchestration.
Dealer-FXService technologyApproved service-related context and workflow actions.
What KEGA can do through an integration
01Retrieve context
Use approved customer, vehicle, appointment, location or operational information.
02Search & validate
Query records, schedules or workflow status so answers are system-backed.
03Execute actions
Create or update approved records when write access is available and authorized.
04Route intelligently
Use system context to reach the right dealership, department or human path.
05Confirm outcomes
Read back the result so the customer and the store share a clear completion state.
06Create visibility
Recordings, transcripts, bot activity and operational data in the KEGA Client Portal.
Exact fields, read/write operations and workflow actions vary by platform, dealership configuration, permissions and API access. Additional systems with an accessible API can be evaluated during onboarding.
06 / Support & answers
You don't launch KEGA alone.
KEGA isn't a login and a good-luck email. Our team configures your agents, guides launch, watches go-live, and keeps improving the work once KEGA is live in your store.
Book a demoHands-on
From onboarding through go-live and beyond: configuration, system connections, and continuous tuning.
01How does KEGA change the role of our receptionist or BDC?+
KEGA handles the repeatable, high-volume work: answering, booking, and following up. Your people stay focused on the conversations that need a human touch.
02Can my team see what KEGA is doing?+
Everything runs through the KEGA client portal: calls, texts, bookings, alerts, and recordings, all in real time.
03Can KEGA sit at the top of our phone tree?+
Yes. KEGA can answer first and route, or pick up only the calls your team can't get to.
04Can KEGA book appointments directly?+
Yes. KEGA checks live availability and writes appointments straight into your scheduler, by phone or text.
05Which systems does KEGA integrate with?+
KEGA connects to its current dealership ecosystem (Tekion, Xtime, PBS, Techwall and Dealer-FX). Other systems with an accessible API can be evaluated during onboarding.
06Can KEGA handle multiple calls at once?+
Yes. KEGA answers every line at the same time, so no customer waits on hold.
07What happens when a customer needs a person?+
KEGA warm-transfers to the right team member or department, with context, and leaves a clear note if no one's available.
08Can we control what KEGA says and does?+
You set the scripts, guardrails, and escalation rules. KEGA stays on-brand and on-policy.
09Does KEGA sound natural?+
Conversations feel real and on-brand, with no robotic phone-tree experience.
10How does KEGA handle a frustrated customer?+
It stays calm, acknowledges the issue, and escalates to a human quickly when that's the right move.
11How does onboarding work?+
Our team configures your agents, connects your systems, and guides go-live so launch is smooth.
12Do we need a new phone number?+
No. KEGA works with your existing number and setup.
Answers every call✦Books every visit✦Works every recall✦Never off the clock
07 / Get started
Put the AI workforce to work.
See how KEGA answers every call, works every list, and brings customers back. Built for a faster, stronger, smarter store.