Pillar 01Knowledge
We turn dealership data and customer signals into useful intelligence.
Intelligence in motion
The intelligence behind automotive growth.
AI agents, automation, and intelligence systems built to turn every automotive customer interaction into measurable momentum.
System live
Coverage24/7 always-on
ChannelsVoice + text
LanguagesEN / ES native
Connects to the systems your store already runs on
01 / The meaning of KEGA
Built for motion.
KEGA combines data, execution, growth, and autonomy to power the future of automotive business. It is not just AI. It is momentum.
Pillar 02Execution
We act with precision and speed across every customer channel.
Pillar 03Growth
We create measurable, scalable value for every automotive team.
Pillar 04Autonomy
We build intelligent systems that work continuously and improve.
02 / The workforceTwo agents.
Two agents.
One connected workforce.
KEGA answers inbound service conversations and turns open recall lists into booked repair visits, every channel, every hour.
A1 / Inbound
Every call answered. Every visit booked.
24/7 coverage across voice and text, turning inbound calls and messages into service appointments and clean handoffs to your team.
01
Calls & coverage
Every call gets answered: after hours, during rushes, or when your team is already with a customer. No voicemail, no hold music, no missed business.
02
Service scheduling
KEGA checks live availability, avoids double-booking, and writes appointments straight into your scheduler.
Calls & coverageService schedulingVoice + text
Coverage
24/7 online
Overflow routing
Live active
Inbound call · 10:42 PMCustomer answered
DoneLive availabilityTimes matched
RunningScheduler updatedVisit booked
✓ SyncedA2 / Outbound
Open recalls, turned into repair visits.
Works one high-value mission: open recalls. Calls and texts affected owners, answers campaign questions, and books the repair visit directly.
01
Recall outreach
KEGA contacts affected owners, explains the open recall, and answers campaign questions clearly and calmly.
02
Repair booking
Every conversation drives toward one outcome: a repair visit written straight into your schedule.
Recall outreachRepair bookingCampaign visibility
Active recall campaignAirbag inflator
72%reached
Owners identified1,240
Conversations893
Repair visits416
RecallAlways active
One focused mission, continuously active. Track owner reach, conversations, and booked repair visits across every open recall campaign.
03 / Around the clock
A day with KEGA.
While your team works the drive, KEGA works the phones: before opening, through the rush, and long after the lights go out.
7:42AM · pre-open
Inbound · Receptionist
Missed call rescued before opening
A customer calls before your doors open. KEGA answers, hears "brake noise," and offers the first morning slot.
Booked · 9:30 AM same day12:15PM · lunch rush
Overflow · Receptionist
Three lines ring at once, all answered
Your advisors are with customers. KEGA picks up every overflow call simultaneously, so nobody hits voicemail or hold music.
2 visits booked · 1 warm transfer3:05PM · campaign
Outbound · Recall Agent
Recall outreach in motion
KEGA works the open airbag-inflator list: calling and texting affected owners, answering campaign questions in English and Spanish.
14 owners reached · 6 repairs booked11:08PM · after hours
After hours · Receptionist
Revenue captured while the store sleeps
A night-shift nurse texts about an oil change. KEGA replies instantly, checks tomorrow's availability, and locks in 10:15 AM.
Booked · appears in your scheduler by morning04 / The console
Complete visibility, one place.
Every call, text, booking, and alert KEGA touches, tracked in real time in the KEGA Console.
Revenue analytics
Track the service value KEGA captures through inbound and recall appointments.
After-hours rev
$9,180
Sentiment
74%
Time saved
1d 23h
Alerts
Stay ahead of drop-offs, unresolved calls, and urgent issues.
⚠️
7 unresolved calls
about 2 hours ago
↻
9 looped calls
about 2 hours ago
✉️
7 messages left
about 2 hours ago
🛠️
4 service requests
about 2 hours ago
Texting
Integrated texting keeps customers updated.
Hi! This is KEGA from Downtown Auto. We had a missed call from you and wanted to follow up.
Oh thanks, I wanted to book an oil change.
Happy to help! I can get you in tomorrow at 10:15. Want me to lock it in?
Yes please.
Call logs
See every call answered, routed, or booked in real time.
ActionDeptDate & timeSent.
BookedService08/09 · 2:08 PM95%
RecallService08/09 · 1:37 PM65%
BookedService08/09 · 1:22 PM88%
MessageService08/09 · 1:09 PM75%
05 / Support & answers
You don't launch KEGA alone.
KEGA isn't a login and a good-luck email. Our team configures your agents, guides launch, watches go-live, and keeps improving the work once KEGA is live in your store.
Book a demoHands-on
From onboarding through go-live and beyond: configuration, system connections, and continuous tuning.
01How does KEGA change the role of our receptionist or BDC?+
KEGA handles the repeatable, high-volume work: answering, booking, and following up. Your people stay focused on the conversations that need a human touch.
02Can my team see what KEGA is doing?+
Everything runs through the Console: calls, texts, bookings, alerts, and recordings, all in real time.
03Can KEGA sit at the top of our phone tree?+
Yes. KEGA can answer first and route, or pick up only the calls your team can't get to.
04Can KEGA book appointments directly?+
Yes. KEGA checks live availability and writes appointments straight into your scheduler, by phone or text.
05Which systems does KEGA integrate with?+
KEGA connects to the dealership systems your store already runs and any tool with an API.
06Can KEGA handle multiple calls at once?+
Yes. KEGA answers every line at the same time, so no customer waits on hold.
07What happens when a customer needs a person?+
KEGA warm-transfers to the right team member or department, with context, and leaves a clear note if no one's available.
08Can we control what KEGA says and does?+
You set the scripts, guardrails, and escalation rules. KEGA stays on-brand and on-policy.
09Does KEGA sound natural?+
Conversations feel real and on-brand, with no robotic phone-tree experience.
10How does KEGA handle a frustrated customer?+
It stays calm, acknowledges the issue, and escalates to a human quickly when that's the right move.
11How does onboarding work?+
Our team configures your agents, connects your systems, and guides go-live so launch is smooth.
12Do we need a new phone number?+
No. KEGA works with your existing number and setup.
Answers every call✦Books every visit✦Works every recall✦Never off the clock
06 / Get started
Put the AI workforce to work.
See how KEGA answers every call, works every list, and brings customers back. Built for a faster, stronger, smarter store.
Book a demo